Privacy Policy

General note and mandatory information

Designation of the responsible body

The person responsible for data processing on this website is

Mathias Mertke Productions
Mathias Mertke
Bornstrasse 99
44145 Dortmund

The responsible body decides alone or jointly with others on the purposes and means of processing personal data (e.g. names, contact details, etc.)

Revocation of your consent to data processing

Only with your express consent are some data processing operations possible. A revocation of your already given consent is possible at any time. An informal notification by e-mail is sufficient for the revocation. The legality of the data processing carried out up to the revocation remains unaffected by the revocation.

Right to appeal to the competent supervisory authority

As a data subject, you have the right to complain to the competent supervisory authority in the event of a breach of data protection law. The competent supervisory authority with regard to data protection issues is the State Data Protection Commissioner of the federal state in which our company is located. The following link provides a list of the data protection officers and their contact details: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html .

Right to data transferability

You have the right to have data, which we process automatically on the basis of your consent or in fulfilment of a contract, handed over to you or to third parties. The data will be provided in a machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done to the extent that it is technically feasible.

Right to information, correction, blocking, deletion

Within the framework of the applicable legal provisions, you have the right to obtain information free of charge at any time about your stored personal data, the origin of the data, its recipients and the purpose of the data processing and, if applicable, a right to correct, block or delete this data. In this regard and also for further questions on the subject of personal data, you can contact us at any time using the contact options listed in the imprint.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content that you send to us as the site operator, our website uses SSL or TLS encryption. This means that data that you transmit via this website cannot be read by third parties. You can recognise an encrypted connection by the „https://“ address line of your browser and the lock symbol in the browser line.

Server log files

In server log files, the provider of the website automatically collects and stores information that your browser automatically sends to us. These are:

Visited page on our domain

Date and time of the server request

Browser type and version

Operating system in use

Referrer URL

Host name of the accessing computer

IP address

This data is not merged with other data sources. The basis for data processing is Art. 6 para. 1 letter b DSGVO, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

Data transmission upon conclusion of a contract for the purchase and dispatch of goods

Personal data will only be transferred to third parties if necessary in the context of the contract. Third parties can be, for example, payment service providers or logistics companies. A further transmission of the data does not take place or only if you have expressly agreed to it.

The basis for data processing is Art. 6 para. 1 lit. b DSGVO, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

Contact form

Data transmitted via the contact form will be stored including your contact data in order to be able to process your enquiry or to be available for follow-up questions. These data will not be passed on without your consent.

The data entered in the contact form will be processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a DSGVO). A revocation of your already given consent is possible at any time. An informal notification by e-mail is sufficient for the revocation. The legality of the data processing operations carried out up to revocation remains unaffected by revocation.

Data transmitted via the contact form will remain with us until you request us to delete it, revoke your consent to its storage or until there is no longer any need for data storage. Mandatory legal provisions – in particular retention periods – remain unaffected.

Storage period of articles and comments

Contributions and comments as well as related data, such as IP addresses, are stored. The content remains on our website until it has been completely deleted or had to be deleted for legal reasons.

The storage of contributions and comments is based on your consent (Art. 6 para. 1 lit. a DSGVO). A revocation of your already given consent is possible at any time. An informal notification by e-mail is sufficient for the revocation. The legality of data processing operations that have already taken place remains unaffected by the revocation.

Subscribe to comments

As a user of our website, you can subscribe to comments after you have registered. With a confirmation e-mail we will check whether you are the owner of the e-mail address provided. You can cancel the subscription function for comments at any time via a link in a subscription e-mail. Data entered to set up the subscription will be deleted if you unsubscribe. Should this data have been transmitted to us for other purposes and elsewhere, it will remain with us.

Newsletter data

To send our newsletter we need an e-mail address from you. A verification of the given e-mail address is necessary and you have to agree to receive the newsletter. Additional data is not collected or is voluntary. The data will be used exclusively for sending the newsletter.

The data provided when registering for the newsletter will be processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a DSGVO). A revocation of your already given consent is possible at any time. For the revocation, an informal notification by e-mail is sufficient or you unsubscribe via the „unsubscribe“ link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.

Data entered to set up the subscription will be deleted in case of cancellation. If these data have been transmitted to us for other purposes and elsewhere, they will remain with us.

YouTube

For integration and display of video content our website uses plugins from YouTube. The video portal is provided by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

When a page with integrated YouTube plugin is called up, a connection to the YouTube servers is established. This tells YouTube which of our pages you have called up.

YouTube can directly assign your surfing behavior to your personal profile, if you are logged in to your YouTube account. By logging out you have the possibility to prevent this.

YouTube is used in the interest of an attractive presentation of our online offers. This represents a legitimate interest in the sense of Art. 6 para. 1 lit. f DSGVO.

Details on the handling of user data can be found in the YouTube privacy policy at: https://www.google.de/intl/de/policies/privacy.

Cookies

Our website uses cookies. These are small text files that your web browser stores on your end device. Cookies help us to make our offer more user-friendly, effective and safer.

Some cookies are „session cookies.“ Such cookies are deleted automatically after the end of your browser session. On the other hand, other cookies remain on your terminal device until you delete them yourself. Such cookies help us to recognise you when you return to our website.

With a modern web browser you can monitor, restrict or prevent the setting of cookies. Many web browsers can be configured so that cookies are deleted automatically when you close the program. Disabling cookies may result in limited functionality of our website.

The setting of cookies, which are necessary for electronic communication processes or the provision of certain functions desired by you (e.g. shopping basket), is based on Art. 6 Para. 1 letter f DSGVO. As operators of this website, we have a legitimate interest in the storage of cookies for the technically error-free and smooth provision of our services. If other cookies are set (e.g. for analysis functions), these will be treated separately in this data protection declaration.

Google Analytics

Our website uses functions of the web analysis service Google Analytics. The provider of the web analysis service is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses „cookies.“ These are small text files that your web browser stores on your end device and enable an analysis of website use. Information generated by cookies about your use of our website is transferred to a Google server. Server location is usually the USA.

The setting of Google Analytics cookies is based on Art. 6 para. 1 lit. f DSGVO. As the operator of this website, we have a legitimate interest in analysing user behaviour in order to optimise our web offer and, if necessary, advertising.

The personal data of users will be deleted or made anonymous after 14 months.

[ga_optout]

IP anonymisation

We use Google Analytics in conjunction with the IP anonymisation function. It ensures that Google truncates your IP address within member states of the European Union or in other states party to the Agreement on the European Economic Area before sending it to the USA. There may be exceptional cases in which Google transfers the full IP address to a server in the USA and shortens it there. On our behalf, Google will use this information to evaluate your use of the website, to create reports on website activities and to provide us with further services associated with the use of the website and the Internet. The IP address transmitted by Google Analytics is not merged with other Google data.

Browser Plugin

The setting of cookies by your web browser can be prevented. However, some functions of our website could be restricted as a result. You can also prevent the collection of data regarding your website usage, including your IP address and subsequent processing by Google. This is possible by downloading and installing the browser plugin accessible via the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Objection to data collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie is set to prevent the collection of your information on future visits to our site: Disable Google Analytics.

Details on how Google Analytics handles user data can be found in the Google privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Order processing

In order to fully comply with the legal data protection requirements, we have concluded a contract with Google for order processing.

Demographic characteristics at Google Analytics

Our website uses the „demographic features“ function of Google Analytics. It can be used to generate reports that contain information about the age, gender and interests of visitors to the site. This data is derived from interest-based advertising by Google and from visitor data from third parties. It is not possible to assign the data to a specific person. You can disable this feature at any time. You can do this through the ad settings in your Google Account or by generally prohibiting the collection of your data by Google Analytics, as explained in the „Opting out of data collection“ section.

Google Tag Manager

We are using Google Tag Manager: Google Tag Manager is a solution that allows marketers to manage website tags from one interface. The Tag Manager tool itself (which implements the tags) is a cookie-less domain and does not collect any personal information. The tool triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If disabled at the domain or cookie level, it will remain disabled for all tracking tags implemented by Google Tag Manager. Read more here: http://www.google.de/tagmanager/use-policy.html

Hotjar

Our website uses the web analysis service Hotjar of Hotjar Ltd. Hotjar Ltd. is a European company based in Malta (Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe, Tel: +1 (855) 464-6788).

This tool allows you to track movements on the websites where Hotjar is used (so-called heat maps). For example, you can see how far users scroll and which buttons users click on how often. Furthermore, the tool also makes it possible to obtain feedback directly from the users of the website. Above all, Hotjar’s services can improve the functionality of the Hotjar-based website by making it more user-friendly, more valuable and easier for end users to use.

When using this tool, we take special care to protect your personal data. For example, we can only track which buttons are clicked, the path of the mouse, how far it scrolls, the screen size of the device, device type and browser information, geographic location (country only) and the preferred language to display our website. Areas of the websites where personal data of you or third parties are displayed are automatically hidden by Hotjar and therefore cannot be traced at any time. In order to exclude the possibility of direct personal references, IP addresses are only stored and processed anonymously. However, Hotjar uses various third-party services such as Google Analytics and Optimizely. It may therefore be the case that these services collect data that are transmitted by your browser as part of web page requests. These would be, for example, cookies or your IP address. In these exceptional cases, in accordance with Art. 6 para. 1 letter a DSGVO, this processing is carried out on the basis of the consent you have given for the purpose of statistical analysis of user behaviour for optimisation and marketing purposes.

Hotjar offers every user the option of preventing the use of the Hotjar tool by means of a „Do Not Track“ header, so that no data about the visit to the respective website is recorded. This is a setting that is supported by all common browsers in current versions. To do this, your browser sends a request to Hotjar to disable tracking for that user. If you use our websites with different browsers/computers, you must set up the „Do Not Track“ header separately for each of these browsers/computers.

You can prevent Hotjar from collecting your data at any time when you visit a Hotjar-based website by going to our opt-out page https://www.hotjar.com/legal/compliance/opt-out/ and clicking deactivate Hotjar.

For more information about Hotjar Ltd. and the Hotjar tool, please visit
https://www.hotjar.com.

The privacy policy of Hotjar Ltd. can be found at
https://www.hotjar.com/privacy/

PayPal

Our website allows payment via PayPal. Provider of the payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg.

If you pay with PayPal, the payment data you entered will be transmitted to PayPal.

The transmission of your data to PayPal is based on art. 6 para. 1 lit. a DSGVO (consent) and art. 6 para. 1 lit. b DSGVO (processing for the performance of a contract). A revocation of your already given consent is possible at any time. Data processing operations in the past remain effective in the event of revocation.

Instant bank transfer

Our website allows payment via „instant bank transfer.“ Provider of the payment service is Sofort GmbH, Theresienhöhe 12, 80339 Munich.

With the help of the „Sofortüberweisung“ procedure, we receive a payment confirmation from Sofort GmbH in real time and can immediately begin to fulfill our obligations.

When paying by „Sofortüberweisung“, your PIN and TAN are transmitted to Sofort GmbH. The payment provider logs into your online banking account, automatically checks your account balance and makes the transfer. An immediate transaction confirmation follows. Your turnover, the credit limit of your overdraft facility and the existence of other accounts and their balances are also automatically checked after logging in.

In addition to PIN and TAN, the transfer to Sofort GmbH also includes payment data as well as data about your person. The personal data includes first and last name, address, telephone number(s), e-mail address, IP address and, if applicable, other data necessary for the payment processing. There is a need for this data transmission to determine your identity beyond doubt and to prevent fraud attempts. In addition to PIN and TAN, the transfer to Sofort GmbH also includes payment data as well as data about your person. The personal data includes first and last name, address, telephone number(s), e-mail address, IP address and, if applicable, other data necessary for the payment processing. There is a need for this data transmission to determine your identity beyond doubt and to prevent fraud attempts.

The transmission of your data to Sofort GmbH takes place on the basis of art. 6 paragraph 1 letter a DSGVO (consent) and art. 6 paragraph 1 letter b DSGVO (processing for the fulfillment of a contract). A revocation of your already given consent is possible at any time. Data processing operations in the past remain effective in the event of revocation.

Details of payment by instant bank transfer can be found at: https://www.sofort.de/datenschutz.html and https://www.klarna.com/sofort/.

XING plugin

Our website uses features of the XING network. The provider is XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany.

When a page with integrated Xing functions is called up, a connection to the Xing servers is established. To the best of our knowledge, no personal data is stored. IP addresses are not stored, nor is there any evaluation of user behaviour.

Details on data protection and the XING Share button can be found in the XING privacy policy at: https://www.xing.com/app/share?op=data_protection.

Twitter plugin

Our website uses functions of the Twitter service. The provider is Twitter Inc, 1355 Market Street, Suite 900, San Francisco, CA 94103, USA.

When using Twitter and the „Re-Tweet“ function, websites you visit will be linked to your Twitter account and published in your Twitter feed. In the process, data is transmitted to Twitter. We have no knowledge of the content of the transmitted data or the use of this data by Twitter. Details can be found in the Twitter privacy policy: https://twitter.com/privacy.

You can change your privacy settings on Twitter: https://twitter.com/account/settings.

Instagram Plugin

Our website uses functions of the Instagram service. The provider is Smash Balloon LLC.

Details can be found in the Smash Balloon privacy policy: https://smashballoon.com/privacy-policy/

Pinterest Plugin

Our site uses features of the social network Pinterest. The provider is Pinterest Inc, 808 Brannan Street, San Francisco, CA 94103-490, USA.

When you access a page with Pinterest functions, your browser establishes a direct connection to the Pinterest servers. Protocol data is transmitted to the Pinterest servers. The servers are located in the USA. The log data may allow conclusions to be drawn about your IP address, websites visited, browser type and settings, date and time of the request, your use of Pinterest and cookies.

For details, please refer to Pinterest’s privacy policy: https://about.pinterest.com/de/privacy-policy.

Amazon Affiliate Program

As the operator of this website, we participate in the Amazon EU Partner Program. On our pages, we include advertisements from Amazon as well as links to Amazon in order to earn money through advertising cost reimbursements. Amazon cookies are used, which allow Amazon to recognise that you have clicked on an affiliate link on our site.

The storage of „Amazon cookies“ is based on Art. 6 lit. f DSGVO. As the website operator, we have a legitimate interest in this, as the amount of the advertising cost reimbursement can only be determined through the cookies.

Details on the use of data by Amazon can be found in the Amazon data protection declaration: https://www.amazon.de/gp/help/customer/display.html/ref=footer_privacy?ie=UTF8&nodeId=3312401.

Google AdWords and Google Conversion Tracking

Our website uses Google AdWords. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States.

AdWords is an online advertising program. With the help of the „Sofortüberweisung“ procedure, we receive a payment confirmation from Sofort GmbH in real time and can immediately begin to fulfill our obligations. When paying by „Sofortüberweisung“, your PIN and TAN are transmitted to Sofort GmbH. The payment provider logs into your online banking account, automatically checks your account balance and makes the transfer. An immediate transaction confirmation follows. Your turnover, the credit limit of your overdraft facility and the existence of other accounts and their balances are also automatically checked after logging in.

Every Google AdWords customer receives a different cookie. The cookies cannot be tracked through websites of AdWords customers. Conversion cookies are used to generate conversion statistics for AdWords customers who use conversion tracking. AdWords customers learn how many users clicked on their ad and were redirected to pages with conversion tracking tags. However, AdWords customers do not receive any information that allows for personal identification of users. If you do not want to participate in tracking, you can opt out of using the service. In this case, the conversion cookie must be deactivated in the user settings of the browser. In this way, no inclusion in the conversion tracking statistics takes place.

The storage of „conversion cookies“ is based on Art. 6 para. 1 lit. f DSGVO. As website operators, we have a legitimate interest in analysing user behaviour in order to optimise our website and our advertising.

Details on Google AdWords and Google Conversion Tracking can be found in the Google data protection regulations: https://www.google.de/policies/privacy/.

With a modern web browser you can monitor, restrict or prevent the setting of cookies. Disabling cookies may result in limited functionality of our website.

Google Web Fonts

Our website uses Web Fonts from Google. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

By using these web fonts it is possible to present you with the presentation of our website that we desire, regardless of which fonts are locally available to you. This is done by retrieving the Google Web Fonts from a Google server in the USA and the associated transfer of your data to Google. This is your IP address and which page you have visited on our website. The use of Google Web Fonts is based on Art. 6 para. 1 lit. f DSGVO. As the operator of this website, we have a legitimate interest in the optimal presentation and transmission of our web presence.

The company Google is certified for the us-European data protection convention „Privacy Shield“. This data protection agreement is intended to ensure compliance with the level of data protection applicable in the EU.

Details about Google Web Fonts can be found at: https://www.google.com/fonts#AboutPlace:about and further information can be found in Google’s privacy policy: https://policies.google.com/privacy/partners?hl=de